My name is Karen Donachie and I currently work as the Lead Architect in Northern Powergrid, running a team of Solution Architects and IT Business Partners and have been here for 3 and a half years. Prior to that I worked at Capita, Serco, Engage for Success and Her Majesty’s Passport Office.
I have 20+ years’ experience of working in project environments, leading high performing and motivated teams to deliver transformational changes into the business. I have experience of design and delivery using both Agile and Waterfall methods.
Whilst heading up the Systems Transition team in Her Majesty’s Passport Office I lead the design and test on a number of key initiatives such as the interview process, the biometric passport, and implementation of a new complex end to end passport processing system incorporating numerous key improvements including the ability to apply for your passport online and simplification of back office processes to improve fraud detection, reduce processing times and decrease error rates.
My key skills include strategic engagement & stakeholder management, leading and energising teams to release and utilise potential, business transformation and digital transformation, operating model design and implementation, business process design and mapping, requirements elicitation, management of user acceptance and model office environments, impact analysis and Agile. I have a relaxed leadership style and work with my team and stakeholders to foster high levels of engagement and motivation to deliver high quality results.
On a personal level I am married with two children, Jack and Mia, both of whom attend Marden Bridge Middle School.